Privacy Policy

At Mintberry, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management platform and services (collectively, the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you provide directly to us, including:

• Account Information: Name, email address, username, password, profile picture, bio, and contact information
• Event Information: Event details, descriptions, images, dates, locations, and other event-related content
• Registration Information: Registration details, ticket purchases, payment information, and attendee information
• Communication Data: Messages, inquiries, feedback, and other communications you send to us
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)

1.2 Information Automatically Collected

When you use our Service, we automatically collect certain information, including:

• Device Information: IP address, browser type, device type, operating system, and device identifiers
• Usage Data: Pages visited, features used, time spent on pages, click patterns, and navigation paths
• Location Data: General location information based on IP address or device settings (with your permission)
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

1.3 Information from Third Parties

We may receive information about you from third-party services, such as payment processors, social media platforms (if you connect your account), and analytics providers.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Service
• To process your registrations, ticket purchases, and payments
• To communicate with you about your account, events, and our services
• To send you important updates, notifications, and marketing communications (with your consent)
• To personalize your experience and provide relevant content
• To detect, prevent, and address technical issues and security threats
• To analyze usage patterns and improve our Service
• To comply with legal obligations and enforce our Terms of Service
• To protect the rights, property, and safety of Mintberry, our users, and others

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Event Organizers

When you register for an event, we share your registration information with the event organizer so they can manage their event and communicate with attendees. This may include your name, email, registration details, and any information you provide during registration.

3.2 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors for transaction processing
• Email service providers for sending communications
• Cloud hosting providers for data storage
• Analytics providers for usage analysis
• Customer support platforms for assistance

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

• Comply with legal processes or government requests
• Enforce our Terms of Service
• Protect our rights, property, or safety
• Prevent fraud or security issues

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Employee training on data protection
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

5.1 Access and Portability

You have the right to access and receive a copy of your personal information that we hold.

5.2 Correction

You can update or correct your personal information at any time through your account settings or by contacting us.

5.3 Deletion

You may request deletion of your personal information, subject to certain legal and operational requirements. Note that some information may be retained for legal or business purposes.

5.4 Opt-Out

You can opt out of marketing communications by using the unsubscribe link in our emails or adjusting your notification preferences in your account settings.

5.5 Data Processing Objection

You may object to certain types of data processing, such as direct marketing or processing based on legitimate interests.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your use of our Service. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze how you use our Service
• Provide personalized content and advertisements
• Improve our Service functionality

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

We use the following types of cookies:

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how users interact with our Service
• Functional Cookies: Remember your preferences and enhance your experience
• Advertising Cookies: Used to deliver relevant advertisements (with your consent)

7. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

When you make a payment, your payment information is processed by third-party payment processors in accordance with their privacy policies and security standards.

8. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. By using our Service, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy regardless of where it is processed.

10. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Service to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain business records for legitimate business purposes

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to delete your personal information
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making and profiling

You also have the right to lodge a complaint with a supervisory authority if you believe we have violated your privacy rights.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable privacy laws.